Every Conversation Matters

Meet Fluno the last front desk you'll ever hire.

Answers your guests on WhatsApp 24×7, quotes your real rates and books direct.

How the system works

Watch Fluno do a booking.

A real guest, a real conversation — see Fluno turn one WhatsApp message into a confirmed stay.

Riya Mehta online · Hotel Fluno
Live
Riya

Hi! We're coming to Kolkata for the Children's Day weekend — 14th to 17th November. It's me, my husband and our two kids, 6 and 9. Do you have rooms?

23:12
Fluno

Lovely — let's get you booked! Checking in on 14 Nov, leaving on 17 Nov, 3 nights, 4 guests (2 adults · 2 kids). Our rooms take up to 3 guests, so you'd need 2 rooms. Which room type would you like? We have The Deluxe, The Executive, The Premium Executive and The Presidential Suite.

23:12
Riya

Two Executive rooms then, next to each other if possible. Is breakfast included?

23:13
Fluno

Breakfast is on our Breakfast Included plan — I'll note it, along with the adjoining rooms, for the front desk. And your name for the booking?

23:13
Riya

Riya Mehta.

23:13
Fluno

Here's the summary: Riya Mehta, check-in 14 Nov, check-out 17 Nov, 4 guests (2 adults · 2 kids), 2 The Executive rooms. Does everything look correct?

23:14
Riya

Yes, that's right.

23:14
Fluno

Found it! 2 The Executive rooms available from 14 Nov to 17 Nov for 4 guests (2 adults · 2 kids). ₹4,844/night × 3 nights × 2 rooms. Taxes & fees: ₹5,232. Estimated total (incl. taxes): ₹34,296. Would you like to confirm this booking?

23:14
Riya

Yes please, book it.

23:15
Fluno

Your booking is confirmed! Confirmation code: CCU_HOTELFLUNO_002-7E41C2A9. Check-in 14 Nov, check-out 17 Nov, 4 guests (2 adults · 2 kids), 2 The Executive rooms. Anything else I can help with?

23:15
Riya

That's all — thank you! The kids are excited already.

23:15
Fluno

You're all set, Riya! Feel free to get in touch if anything changes. See you on the 14th — goodbye!

23:15
What Fluno is doing right now
  1. Read
    parses the guest's WhatsApp
  2. Understand
    pulls out details
  3. Decide
    asks what's next
  4. Quote
    live availability
  5. Confirm
    reads it back
  6. Book
    creates & notifies

Waiting for the next message…

How Fluno compares

Your alternatives, side by side.

Here is what a 40-room hotel pays today for a front desk, a call centre or a chatbot — and what each one actually answers.

The problem Front desk Call center AI chatbot ★ Best choice Fluno
01 Hours Day shift only24/724/7 24/7
02 Languages Depends on staffScriptedLimited English*
03 Monthly cost ₹35K–45K₹30K–60K₹30–100 Free for 3 months*
04 Quotes from Your ratesYour ratesGeneric Your rates
05 Books direct (no OTA) YesYesNo Yes
06 Setup Hire + train2–4 weeks1 day 3–5 days
Fluno★ Best
Hours 24/7
Languages English*
Monthly cost Free for 3 months*
Quotes from Your rates
Books direct (no OTA) Yes
Setup 3–5 days
Front deskAlternative
Hours Day shift only
Languages Depends on staff
Monthly cost ₹35K–45K
Quotes from Your rates
Books direct (no OTA) Yes
Setup Hire + train
Call centerAlternative
Hours 24/7
Languages Scripted
Monthly cost ₹30K–60K
Quotes from Your rates
Books direct (no OTA) Yes
Setup 2–4 weeks
AI chatbotAlternative
Hours 24/7
Languages Limited
Monthly cost ₹30–100
Quotes from Generic
Books direct (no OTA) No
Setup 1 day

*Founding cohort offer; Hinglish support in rollout. Cost figures are industry estimates. Setup time and quoting are Fluno specs — we update this table when our numbers change.

Revenue diagnostic

See what missed messages cost your hotel.

Put in your room count and rate, and see what unanswered night-time enquiries cost you every month.

Your Estimated Monthly Leak

₹0 /month

Recovery Potential with Fluno

₹0 /month

Plans & pricing

Simple, transparent pricing.

A handful of hotels are building this with us. Three months free*, cancel anytime.

Questions & answers

Questions, answered honestly.

The questions every hotelier asks us on the first call, answered the way we answer them.

What about WhatsApp?

We handle the WhatsApp setup on your behalf. Your Fluno account manager will guide you through the verification steps required by Meta.

How do I know Fluno won't hallucinate rates?

Fluno only quotes rates that exist in your connected PMS or your approved hotel configuration. It will never guess or invent a price — if live availability is unavailable, it escalates to your front desk team immediately.

Can I test it before going live?

Yes. Every Fluno account includes a sandbox environment where you can run test conversations, simulate bookings, and review transcripts — all without touching your live guest channels.

Is my guest data safe?

All guest data is encrypted in transit and at rest. Fluno is compliant with applicable data protection regulations and never shares guest information with third parties outside your property's configured integrations.

How do I turn Fluno off?

You can pause or disable Fluno at any time from the Property settings in your dashboard. Calls and messages will fall back to your existing front desk line immediately — no downtime or configuration required.

The team

Founders' Profile

Two founders — one builds the machine, the other brings the hotel floor.

Prashant Agrawal
Prashant Agrawal

Co-founder · Technical Lead

Education

IIT Kharagpur alumnus

Builds

The machine — AI infrastructure and system design

Paras Khushalani
Paras Khushalani

Co-founder · Business & Strategy

Education

ISB Hyderabad alumnus

Builds

The momentum — industry partnerships and financial strategy