Every Conversation Matters

Meet Fluno the last front desk you'll ever hire.

Answers your guests on WhatsApp 24×7, quotes your real rates and books direct.

  • Or tap Fluno in the corner to try it live
How the system works

Watch Fluno do a booking.

A real guest, a real conversation — see Fluno turn one WhatsApp message into a confirmed stay.

Riya Mehta online · Hotel Fluno
Live
Riya

Hi. I am coming to Kolkata from 14th Nov to 17th Nov. We are 4 people in total. We are 2 adults and 2 children age 6 years and 9 years.

17:16
Fluno

Lovely, coming in on 2026-11-14, departing on 2026-11-17, for 3 nights, 4 guests (2 adults · 2 kids). And your name? And what kind of room would you like?

17:16
Riya

We want 2 executive room and name is Riya Mehta

17:18
Fluno

Let me confirm the details before we proceed: Riya Mehta, 2026-11-14 to 2026-11-17, 4 guests (2 adults · 2 kids), 2 The Executive rooms. Is that right?

17:18
Riya

Yes. That is right

17:19
Fluno

Great news! Availability confirmed for 2026-11-14–2026-11-17. ₹4844/night × 3 nights × 2 rooms. Taxes & fees: ₹5232. Estimated total (incl. taxes): ₹34296. 2 The Executive rooms for 4 guests (2 adults · 2 kids). Shall I go ahead and book?

17:19
Riya

Yes please book.

17:19
Fluno

Your booking is confirmed! Confirmation code: CCU_HOTELFLUNO_002-AF3778CD. Check-in 2026-11-14, check-out 2026-11-17, 4 guests (2 adults · 2 kids), 2 The Executive rooms. Anything else I can help with?

17:19
Riya

Thats all. Thank you

17:20
Fluno

All done, Riya Mehta! Booking confirmed (CCU_HOTELFLUNO_002-AF3778CD). Check-in 2026-11-14, check-out 2026-11-17, 4 guests, The Executive room. We're here if you need anything. Safe travels!

17:20
What Fluno is doing right now
  1. Read
    parses the guest's WhatsApp
  2. Understand
    pulls out details
  3. Decide
    asks what's next
  4. Quote
    live availability
  5. Confirm
    reads it back
  6. Book
    creates & notifies

Waiting for the next message…

How Fluno compares

Your alternatives, side by side.

Here is what a 40-room hotel pays today for a front desk, a call centre or a chatbot — and what each one actually answers.

The problem Front desk Call center AI chatbot ★ Best choice Fluno
01 Hours Day shift only24/724/7 24/7
02 Languages Depends on staffScriptedLimited English*
03 Monthly cost ₹35K–45K₹30K–60K₹30–100 Free for 3 months*
04 Quotes from Your ratesYour ratesGeneric Your rates
05 Books direct (no OTA) YesYesNo Yes
06 Setup Hire + train2–4 weeks1 day 3–5 days
Fluno★ Best
Hours 24/7
Languages English*
Monthly cost Free for 3 months*
Quotes from Your rates
Books direct (no OTA) Yes
Setup 3–5 days
Front deskAlternative
Hours Day shift only
Languages Depends on staff
Monthly cost ₹35K–45K
Quotes from Your rates
Books direct (no OTA) Yes
Setup Hire + train
Call centerAlternative
Hours 24/7
Languages Scripted
Monthly cost ₹30K–60K
Quotes from Your rates
Books direct (no OTA) Yes
Setup 2–4 weeks
AI chatbotAlternative
Hours 24/7
Languages Limited
Monthly cost ₹30–100
Quotes from Generic
Books direct (no OTA) No
Setup 1 day

*Founding cohort offer; Hinglish support in rollout. Cost figures are industry estimates. Setup time and quoting are Fluno specs — we update this table when our numbers change.

Revenue diagnostic

See what missed messages cost your hotel.

Put in your room count and rate, and see what unanswered night-time enquiries cost you every month.

Your Estimated Monthly Leak

₹0 /month

Recovery Potential with Fluno

₹0 /month

Plans & pricing

Simple, transparent pricing.

A handful of hotels are building this with us. Three months free*, cancel anytime.

Questions & answers

Questions, answered honestly.

The questions every hotelier asks us on the first call, answered the way we answer them.

What about WhatsApp?

We handle the WhatsApp setup on your behalf. Your Fluno account manager will guide you through the verification steps required by Meta.

How do I know Fluno won't hallucinate rates?

Fluno only quotes rates that exist in your connected PMS or your approved hotel configuration. It will never guess or invent a price — if live availability is unavailable, it escalates to your front desk team immediately.

Can I test it before going live?

Yes. Every Fluno account includes a sandbox environment where you can run test conversations, simulate bookings, and review transcripts — all without touching your live guest channels.

Is my guest data safe?

All guest data is encrypted in transit and at rest. Fluno is compliant with applicable data protection regulations and never shares guest information with third parties outside your property's configured integrations.

How do I turn Fluno off?

You can pause or disable Fluno at any time from the Property settings in your dashboard. Calls and messages will fall back to your existing front desk line immediately — no downtime or configuration required.

The team

Founders' Profile

Two founders — one builds the machine, the other brings the hotel floor.

Prashant Agrawal
Prashant Agrawal

Co-founder · Technical Lead

Education

IIT Kharagpur alumnus

Builds

The machine — AI infrastructure and system design

Paras Khushalani
Paras Khushalani

Co-founder · Business & Strategy

Education

ISB Hyderabad alumnus

Builds

The momentum — industry partnerships and financial strategy