Meet Fluno the last front desk you'll ever hire.
Answers your guests on WhatsApp 24×7, quotes your real rates and books direct.
Watch Fluno do a booking.
A real guest, a real conversation — see Fluno turn one WhatsApp message into a confirmed stay.
Hi! We're coming to Kolkata for the Children's Day weekend — 14th to 17th November. It's me, my husband and our two kids, 6 and 9. Do you have rooms?
Lovely — let's get you booked! Checking in on 14 Nov, leaving on 17 Nov, 3 nights, 4 guests (2 adults · 2 kids). Our rooms take up to 3 guests, so you'd need 2 rooms. Which room type would you like? We have The Deluxe, The Executive, The Premium Executive and The Presidential Suite.
Two Executive rooms then, next to each other if possible. Is breakfast included?
Breakfast is on our Breakfast Included plan — I'll note it, along with the adjoining rooms, for the front desk. And your name for the booking?
Riya Mehta.
Here's the summary: Riya Mehta, check-in 14 Nov, check-out 17 Nov, 4 guests (2 adults · 2 kids), 2 The Executive rooms. Does everything look correct?
Yes, that's right.
Found it! 2 The Executive rooms available from 14 Nov to 17 Nov for 4 guests (2 adults · 2 kids). ₹4,844/night × 3 nights × 2 rooms. Taxes & fees: ₹5,232. Estimated total (incl. taxes): ₹34,296. Would you like to confirm this booking?
Yes please, book it.
Your booking is confirmed! Confirmation code: CCU_HOTELFLUNO_002-7E41C2A9. Check-in 14 Nov, check-out 17 Nov, 4 guests (2 adults · 2 kids), 2 The Executive rooms. Anything else I can help with?
That's all — thank you! The kids are excited already.
You're all set, Riya! Feel free to get in touch if anything changes. See you on the 14th — goodbye!
- Readparses the guest's WhatsApp
- Understandpulls out details
- Decideasks what's next
- Quotelive availability
- Confirmreads it back
- Bookcreates & notifies
Waiting for the next message…
How Fluno compares
Your alternatives, side by side.
Here is what a 40-room hotel pays today for a front desk, a call centre or a chatbot — and what each one actually answers.
| The problem | Front desk | Call center | AI chatbot | ★ Best choice Fluno |
|---|---|---|---|---|
| 01 Hours | Day shift only | 24/7 | 24/7 | 24/7 |
| 02 Languages | Depends on staff | Scripted | Limited | English* |
| 03 Monthly cost | ₹35K–45K | ₹30K–60K | ₹30–100 | Free for 3 months* |
| 04 Quotes from | Your rates | Your rates | Generic | Your rates |
| 05 Books direct (no OTA) | Yes | Yes | No | Yes |
| 06 Setup | Hire + train | 2–4 weeks | 1 day | 3–5 days |
*Founding cohort offer; Hinglish support in rollout. Cost figures are industry estimates. Setup time and quoting are Fluno specs — we update this table when our numbers change.
Revenue diagnostic
See what missed messages cost your hotel.
Put in your room count and rate, and see what unanswered night-time enquiries cost you every month.
Your Estimated Monthly Leak
₹0 /month
Recovery Potential with Fluno
₹0 /month
Plans & pricing
Simple, transparent pricing.
A handful of hotels are building this with us. Three months free*, cancel anytime.
Founding Cohort
Free* for 3 months
- 3 months completely free
- Founding rate, locked in
- Cancel anytime — no lock-in
- Shape the product roadmap
- Direct line to the founder
*Founding cohort offer · by application · a few seats left
Questions & answers
Questions, answered honestly.
The questions every hotelier asks us on the first call, answered the way we answer them.
What about WhatsApp?
We handle the WhatsApp setup on your behalf. Your Fluno account manager will guide you through the verification steps required by Meta.
How do I know Fluno won't hallucinate rates?
Fluno only quotes rates that exist in your connected PMS or your approved hotel configuration. It will never guess or invent a price — if live availability is unavailable, it escalates to your front desk team immediately.
Can I test it before going live?
Yes. Every Fluno account includes a sandbox environment where you can run test conversations, simulate bookings, and review transcripts — all without touching your live guest channels.
Is my guest data safe?
All guest data is encrypted in transit and at rest. Fluno is compliant with applicable data protection regulations and never shares guest information with third parties outside your property's configured integrations.
How do I turn Fluno off?
You can pause or disable Fluno at any time from the Property settings in your dashboard. Calls and messages will fall back to your existing front desk line immediately — no downtime or configuration required.
The team
Founders' Profile
Two founders — one builds the machine, the other brings the hotel floor.
Take action
Your next booking is one reply away.
Thirty minutes on a call, and your front desk never misses another late-night enquiry.